Refund Policy

This Refund Policy explains the baseline commercial expectations for CF Guard Desk purchases. It is written to stay direct and compatible with a desktop-first product sold through a third-party commerce platform.

1. Scope

This policy applies to paid CF Guard Desk purchases made through the authorized commercial checkout path.

2. Refund standard

If a paid customer encounters a real product problem, commercial issue, or material mismatch between the public product description and the delivered product, greeff.dev will review the case in good faith and may issue a refund where appropriate.

3. Before requesting a refund

A useful refund request should include:

• purchase identifier or order context
• product version
• operating system
• the issue encountered
• the documentation route already followed

4. Exclusions

Refund requests may be declined when the issue is caused primarily by:

• unsupported or unauthorized use
• refusal to provide the minimum information needed to review the issue
• use outside the documented platform or release scope that the public site already labels as staged or unavailable

5. Contact path

For refund review, contact:

greeff.dev
Email: pio@greeff.dev